TOP 10 QUESTIONS ABOUT HIVE: ANSWERS AT YOUR FINGERTIPS
We’ve compiled the top 10 questions we get asked about Hive. Whether it’s about pricing, features, or how Hive integrates with your ticketing platform, you’ll find the answers right here.
What is Hive?
Putting on events is a lot of work—Hive makes the marketing part easier. Built for promoters, Hive connects directly to your ticketing platform so you can segment fans by artist, genre, or behavior. Send targeted emails and texts, automate your campaigns, and sync segments to Meta Ads in seconds. Whether you're promoting a presale or making a last-minute push, Hive gives you the tools to do it all in one place.
Who’s a good fit for Hive?
Hive is ideal for event promoters, venue owners, and marketers across the live events industry. Whether it's live music, comedy, performing arts, state fairs, or big consumer conventions, Hive has you covered.
What marketing tools does Hive offer?
Hive packs a punch with all the marketing tools you need, including email and SMS campaigns, social media boosts, smart segmentation, and analytics built for events. Unlike traditional marketing platforms built to serve the mass market, Hive’s marketing tools make it easier to reach the right fans and move more tickets.
Can I manage multiple venues or events with Hive?
Yes, you can manage multiple venues, events, or teams all from one account.
Can I schedule my emails and SMS campaigns in advance?
Absolutely. You can schedule and automate your email and SMS campaigns to reach fans at optimal engagement times.
What are the benefits of integrating my ticketing system with my marketing platform?
Integrating your ticketing platform with Hive’s marketing tools is a game-changer. It lets you personalize campaigns based on real-time ticket buyer data to boost engagement and ticket sales. Plus, it simplifies your workflow by centralizing everything, so you can focus on what really matters: selling out your events.
What kind of customer support does Hive provide?
Hive offers comprehensive customer support, including email support, chat, and a detailed help center with tutorials and FAQs. Our team is dedicated to helping you succeed with our platform.
If I’m coming from MailChimp, can I bring my existing lists and contacts over?
Of course. Hive has a Mailchimp integration that lets you bring over your existing lists and contact data with just a few clicks. This allows you to seamlessly transition your marketing efforts without losing any valuable information, like email addresses, segments, and tags.
What pricing plans does Hive offer?
Hive offers flexible, customized pricing based on your goals and marketing needs. We know no two teams are the same, so instead of one-size-fits-all tiers, we’ll work with you to build a plan that actually fits how you run your events.
How do I get started with Hive?
Just book a call with our team—we’ll walk you through everything and show you how Hive could fit your events.