TOP 10 QUESTIONS ABOUT HIVE: ANSWERS AT YOUR FINGERTIPS
We’ve compiled the top 10 questions we get asked about Hive. Whether it’s about pricing, features, or how Hive integrates with your ticketing platform, you’ll find the answers right here.
What is Hive?
Hive is the go-to email marketing and customer data management platform for event promoters, tailored specifically for the live events industry. By combining a smarter CRM with advanced email automation tools, Hive lets you send more personalized campaigns than ever before. It empowers you to easily create revenue-generating campaigns built on your ticketing data, helping you streamline event promotion, boost ticket sales, and make every event a sell-out.
Who’s a good fit for Hive?
Hive is ideal for event promoters, venue owners, and marketing directors across the live events industry. Whether it's live music, comedy, performing arts, state fairs, or big consumer conventions, Hive has you covered.
What marketing tools does Hive offer?
Hive packs a punch with all the marketing tools you need—email and SMS campaigns, social media boosts, smart segmentation, and analytics built for events. Reach fans, nail your campaigns, and watch the magic happen!
Can I manage multiple venues or events with Hive?
Yes! You can manage as many brands as you’d like from one Hive.co account.
Can I schedule my emails and SMS campaigns in advance?
Yes! Schedule and automate your email and SMS campaigns to hit fans at optimal times for engagement.
What are the benefits of integrating my ticketing system with my marketing tool?
Integrating your ticketing platform with Hive’s email and SMS marketing tools is a game-changer. It lets you personalize campaigns based on real-time ticket data, boosting engagement and ticket sales. Plus, it simplifies your workflow by centralizing everything, so you can focus on what really matters—selling out your events.
What kind of customer support does Hive provide?
Hive offers comprehensive customer support, including email support, live chat, and a detailed help center with tutorials and FAQs. Our team is dedicated to helping you succeed with our platform.
If I’m coming from MailChimp, can I bring my existing lists and contacts over?
Of course, you can bring your existing lists and contacts from MailChimp! The process involves exporting your lists from MailChimp as a CSV file and then importing that file into Hive. Hive makes it easy to upload your contacts, preserving important data like email addresses, segments, and tags. This allows you to seamlessly transition your marketing efforts without losing any valuable information.
What pricing plans does Hive offer?
Hive has a few different pricing plans to choose from, but we know that one size doesn’t fit all. Just like your ticketing company, we work with you to put together a proposal that makes sense for your needs. And the best part? Since you work with one of our ticketing partners, you automatically get 20% off!
How do I get started with Hive?
To get started with Hive, get an intro to our team from your ticketing company or connect directly with our sales team to schedule a demo.